We collect information during the ordering process on our store.
WHAT WE COLLECT AND KEEP
When you buy from our website, we will ask you to provide information including your name, billing address, delivery address, email address, telephone number, payment / credit card details and possibly account details such as username and password. This information will be used to:
- Send you your account information and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations, such as calculating taxes
- Improving our store offerings
- Send you messages for promotional purposes, if you choose to receive them
If you create an account, we will store your name, address, email, phone number, which will be used to complete order validation for future orders. We generally retain your information for as long as we need it for the purpose for which we collect and use it, and we are not legally obligated to continue to retain it. For example, we keep order information for 7 years for taxes and accounting. This includes your name, email address, and billing and delivery addresses. We also retain comments or reviews, if you choose to submit them.
WHO FROM OUR TEAM HAS ACCESS TO THE DATA
Members of our team have access to the information you provide to us. For example, store administrators and managers can access:
- Order information such as what was purchased, when and where it should be sent
- Customer information such as your name, email address, and billing and shipping information.
- Our team members have access to this information to help fulfill orders, process refunds and support you.
WHAT WE SHARE WITH OTHERS
We share data with third parties that help us manage our store orders and services, for example:
STRIPE
We accept payments by Stripe. When processing payments, certain data will be transmitted to Stripe, including the information required to execute the payment, such as the total amount and billing information.
Please read Stripe's Privacy Policy for more details.
